What Our Patients Say About Us

Patient feedback is very important in any service industry, and particularly in the medical sector. As a private hospital it is absolutely critical that we meet and exceed the expectations of our patients in all areas of clinical excellence, from nursing care and consultant expertise, to comfort and cleanliness.

We constantly collect feedback and below you can see the latest statistics we have collected, plus comments from our patients.
If you would like to provide more feedback or comments, please email virginia.cook@theguildfordclinic.co.uk.

Patient Feedback April 2010 - Jun 2010

Overall 100% of patients that answered this question would recommend the Guildford Clinic

"very friendly, caring staff including catering - my sister's thinking of booking in!" Guildford patient, July 2010

"Very personable and friendly team. Very thoughtful and considerate. Everyone seems happy in their role and this is a comfort for a slightly nervous patient. (I) felt I knew everyone as a friend. Extremely nice that both the Anaesthetist and Consultant came to see me post procedure. Everything (was) explained clearly and was completely accurate.. Your methods are perfect. Pat each other on the back because from porters to physio, catering, nurses, receptionists, consultants and anaesthetists, you are all fab and can take care of me any time. Huge thanks to everyone." Woking patient, June 2010

"5 star in every aspect" West Horsley patient, May 2010

"Such lovely kind, caring nurses - it was quite overwhelming to be so well looked after - thank you" Fetcham patient, May 2010

"The best medical facility and treatment I have ever experienced in 53 years. Impressive!. Thank you!" Walton on Thames patient, May 2010

"Please can I stay longer, even if it means being locked in!" Kew patient, April 2010

"If hospital stays could all be like this - quiet, calm and supportive, then recovery would be so much quickler for everyone." Woking patient, April 2010

"Overall a very civilised experience - an air of calmness and tranquillity as well as highly efficient" Witley patient, April 2010

"A first class asset for Guildford, and indeed further afield" Chiddingfold patient, November 2009

 "(I) could not have been treated any better if I was staying in a 5 star hotel"  Elstead patient, November 2009

 "One Stop private doctors  were brilliant. (They) organised a scan and managed to get Mr Kent to do the operation next morning which was a great service"  Ewhurst patient, December 2009

 "I just wanted to say how much I appreciated the excellent care and attention that I received at the Guildford Clinic, right from the front desk to the guys who wheeled me into the operating theatre. This made a big difference at the time, and it still gives me a good feeling, knowing that so many people were genuinely looking out for me."  Mr Burrowes, Hampshire, September 2009